Intern – Customer Service & Office Support

ROLE DESCRIPTION:

Our agency is seeking a dependable, detail-oriented intern to assist with customer service and general office support. This part-time opportunity is ideal for college students interested in gaining real-world office experience while building communication, organization, and customer service skills.

You’ll work 2–3 days per week, helping our team support clients and keep daily operations running smoothly. No insurance license is required.

RESPONSIBILITIES:

Assist with payment reminders and routine customer follow-up.
Help prepare and issue certificates of insurance under agency procedures and staff guidance.
Organize paperwork, maintain records, and assist with data entry.
Support basic marketing activities and customer communications.
Assist with general office tasks and administrative projects.
Direct insurance coverage questions and sales inquiries to licensed team members.

QUALIFICATIONS:

Strong communication skills and a friendly, professional approach.
Good organizational skills and attention to detail.
Comfortable using computers and learning office software.
Dependable and available to work 2-3 days per week.
Willingness to learn and assist with a variety of tasks.
Bilingual English and Mandarin Chinese skills are a plus.
College students are encouraged to apply.

GROWTH OPPORTUNITY:

For someone who demonstrates strong customer communication skills and an interest in sales, there may be an opportunity to transition into a full-time sales position in the future, subject to licensing requirements.

Compensation: $18.00 - $20.00 per hour

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hard to reach our goals together as a team and have fun while we are doing it! If you want to work in an environment that is fun, challenging, and rewarding, then Steven Wang - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

About Our Agency

Our office is located in Irvine and Lake Forest.
I am a second generation State Farm agent.
Our agency has received awards including: President's Club, Chairman's Circle, Ambassador Travel, Legion of Honor, Million Dollar Round Table, Senior Vice President's Club, and Golden Triangle
Additional languages spoken: Cantonese and Mandarin

Apply now and let us put you on the path to success.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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